General check-in starts at 3 P.M. and regular check-out time is at noon. Late check-out requests are subject to availability. See more details here.
Do you provide Wi-Fi service? What are the rates?
Yes, free Wi-Fi is included with your reservation and accessible in guest rooms and all public space. Wired networks are also accessible with an Ethernet cable found in the desk drawer in all rooms.
Do you have a business centre?
No, but there is a spacious desk in each room and plenty of seating in THE Lounge where basic administrative assistance is available on the second floor.
Do your rooms have rollaways or cribs?
For most room types, rollaways and cribs are available upon request at the time of booking with an additional NT$1,200 per night, plus 15.5% applicable taxes and fees. A complimentary breakfast will be included. Inquire for details here as some room types cannot accommodate.
Is there space to temporarily store luggage before check-in or after check-out?
The complimentary service is available only for guests currently staying with the Hotel before check-in or after check-out.
Do you offer currency exchange service?
Yes, it is available for the following currencies: U.S. dollars, Euros, Hong Kong dollars, Japanese Yen and Renminbi.
Do you allow smoking on property?
No, we are completely non-smoking throughout the entire hotel, including all of our rooms and public spaces.
Is the hotel pet-friendly?
Animals are not allowed on the premises other than service animals.
Can I remove any items from the room as souvenir?
Other than slippers and toiletries, fees will be charged for missing items.
What is the company behind HOTEL COZZI? How long have you been open?
HOTEL COZZI is owned and managed by Cathay Hospitality Management, Inc, a hospitality division under Taiwan’s largest private company LinYuan Group. The hotel opened for business in July 2013.
Are travel adapters available?
Travel adapters are not available for loan. However every room is equipped with universal USB outlet wall electrical sockets, which are capable of directly charging a large number of mobile and digital consumer devices.
Which rooms come equipped with a bathtub?
Other than Comfort Room, all the other room types come with a bathtub.
What is your cancellation or no show pollicy?
In compliance with Taiwanese regulations, guests can cancel without penalty anytime before 4 P.M. prior to the day of arrival. For no shows, one-night stay, plus applicable taxes and fees, will be charged to your credit card.
Please note that this does not apply to all room packages. For promotional packages, please refer to booking details for specific cancellation and no show policies.
How can I see or modify my reservations?
After a successful reservation with us, either via our brand website(s) or our Central Reservation Call Centre, a confirmation email will be sent to the email address you provided within 30 minutes of booking. All your reservation details will be in the confirmation email. You may also review or modify your reservation on our website using your email address and reservation confirmation number. For any other inquiries, we are just an email or a phone call away.
How can I change/modify a reservation made through a third party website?
Please contact them directly as we cannot modify any reservations made through a third party.
What payment methods are accepted by the Hotel?
Cash in new Taiwanese dollar, Visa, Mastercard, American Express, JCB card and CUP card are all welcome.
Yes, laundry received before noon will be returned by 7 P.M. the same day, otherwise by noon the next day. A 4-hour expedited laundry service is also available with an additional 50% cost.
Do you have onsite parking and what are the costs?
Yes, indoor parking is available. The entrance is located in Lane 96, Section 2, Jianguo North Road, south side of the hotel. Parking is free for in-house guests or NT$600 per use. Click here for more information.
How can I plan a special event?
At Minsheng Taipei, we have two venues available for meetings or events: THE Lounge and Multi-purpose Meeting Rooms. Click here to learn more.
Any convenience stores or supermarkets nearby?
There is a 7-11 right across from the Hotel. Located 10 minutes away on foot on Songjiang Road is a 24-hour Watsons Drug Store and a PX Mart Supermarket by Xingtian Temple Station Exits 3 and 4 respectively.
Where are the closest night markets?
10~15 minutes away by taxi: Ningxia Night Market, Liaoning Street Night Market and Shuangcheng Street Night Market.
How long does it take to get to the Hotel from nearby airports and Taipei Main Station?
If traffic is light, you can expect the following travel times by car:
Taoyuan International Airport (TPE): 45 ~60 minutes
Taipei Songshan Airport (TSA): 10 minutes
Taipei Main Station: 15~20 minutes
Where can I find the closest airport shuttle bus?
There is an airport shuttle bus stop “Minsheng and Songjiang Intersection Stop” (Former: China Youth Corps Stop) right in front of the Nike store, which is approximately 30 meters away from Minsheng Taipei. The Evergreen Bus 5201 will take approximately 90 minutes to get to Taoyuan International Airport. The one-way fare costs around NT$150.
Where is the closest bus stop and MRT station?
30-meters away from Minsheng Taipei, the eastbound “Minsheng and Songjiang Intersection Stop” (Former: China Youth Corps Stop) at 168, Section 2, Minsheng East Road is the closest bus stop. A northbound “National Taipei University Stop” on Section 2, Jianguo North Road is only 5-minute walk away. For the closest MRT station, Xingtian Temple is a 6-minute short walk away on Songjiang Road.
Do you provide any sightseeing tours?
We partner with different agencies to provide a wide array of options. Fees vary, please inquire.
Could you assist with shipping or receiving parcels?
Absolutely! Guests must agree to pay all applicable shipping fees.
Do you allow event decorations if the room is intended for a wedding?
Yes, as long as there is no damage done to the property.
Can you hold events held in the lobby(e.g. a wedding ceremony)?
For the comfort of all our guests, no events are allowed in common areas.
The closest MRT station?
Xingtian Temple Station is a 6-minute short walk away on Songjiang Road.
Your check-in, check-out times and your late check-out policy?
General check-in starts at 3 P.M. and regular check-out times is at noon. Late check-out requests are subject to availability. See more details here.
Any onsite parking?
Yes, indoor parking is available. The entrance is located in Lane 96, Section 2, Jianguo North Road, south side of the hotel. Parking is free for in-house guests.
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